Refund and Returns Policy

At Wholesale4u, we strive to ensure our wholesale partners and retail customers receive quality products at competitive prices. If you are not completely satisfied with your purchase, we are here to help you resolve the issue efficiently.

1. Return Period
We offer a 7-Day Return & Exchange Policy from the date you receive your order. If 7 days have passed since delivery, we unfortunately cannot offer a refund or an exchange.

2. Faulty, Damaged, or Incorrect Products
If you receive an item that is defective, damaged during transit, or if the wrong product was sent:
- Please contact our support team immediately via **WhatsApp** or **Email** within 24-48 hours of receiving the package.
- Provide clear photos or a short video showing the issue along with your Order ID
- Faulty or incorrect items will be replaced or refunded in full.

Wholesale4u will cover any necessary replacement shipping charges in these specific cases.

3. Return Guidelines & Eligibility
To qualify for a return or exchange under general conditions:
- The product must be unused, unworn, undamaged, and in its original packaging.
- All accessories, tags, and components included in the original package must be returned intact.
- Items purchased on clearing sales or clearance discounts are not eligible for returns unless they arrive damaged.

Shipping Costs: For general returns (change of mind/size preference), the buyer is responsible for arranging and paying the return shipping costs back to our warehouse.

4. Refund Processing
- Once your return is received and inspected at our facility (typically takes 2-4 working days), we will message you regarding its approval or rejection.

Important Note: We strictly process refunds via Bank Transfer or Easypaisa/JazzCash. We do not offer cash-on-hand or cash transactions for returns. Approved refunds will be processed within 3-5 business days

5. Contact Us
For return address details or to initiate a claim, please reach out to our team:
- WhatsApp / Helpline
- Email